What do I do if I received a defective order? What is the return policy?
Write us to firstname.lastname@example.org. We have a four weeks return policy, for more information click here.
What are the shipping options? When will I receive my order?
We ship internationally. The delivery time can be 7-30 days according to your location and the choosen product. For more information, see our shipping policy.
What are the international taxes, duties, etc. that I have to pay?
For customers from some countries, the VAT may be added to the product price. The default front-end setting for displaying VAT may vary according to your location. For specific customers the prices with VAT displayed are relevant and vice versa. After entering your delivery address, the VAT info displayed may change according to the billing address entered.
What materials are the product made of?
Our t-shirts are made of 100% high quality cotton, or predominantly cotton fabric, to ensure superior comfort, printing quality and durability. See also the description within each product page.
How do I make sure I order the right size?
Sizes are standard and the product should fit you if you order a commonly used size. However please check also the size guide, attached to each product. Unfortunately, so far we do not offer size exchanges or refund orders for reason other than stated in our return policy.
What about payment options? Is Paypal the only one?
No, along with PayPal, we are accepting also credit and debit card payments. Paypal is only helping us processing those payments. However, payments directly by PayPal are another option accepted. Please choose appropriate payment button in the checkout section.
How do I contact your company if my question isn’t answered here?